Jeremy Sutherland

My Resume

Briefly I am…

  • A high energy computer professional with over 30 years hands on experience
  • Able to quickly learn new operating systems and applications
  • A team player with well-developed interpersonal and problem-solving skills
  • Constantly updating my knowledge and skill set through research and experimentation

My Skills and Experience…

Software and Operating Systems:

Application Software

  • MS Office and Office 365
  • LibreOffice
  • EMC ApplicationXtender
  • Ellucian Banner
  • Tabquik Label Software
  • Nuance PDF Converter
  • Adobe Creative Cloud
  • The Gimp
  • Infosilem
  • OBS Studio
  • Microsoft Publisher
 Operating Systems

  • Microsoft Windows 7-11
  • Windows Server 2008 – 2022
  • Debian Linux
  • Ubuntu Linux
  • MacOS
  • RedHat Enterprise Linux
  • Android
  • iOS
  • FreeBSD
 Development Tools

  • Visual Studio 2003 – 2019
  • Oracle Database Client
  • Team Foundation Server
  • MS Code
  • VB.NET and C#
  • HTML and CSS
  • T-SQL
  • ASP.NET
  • WordPress
  • PHP
  • Adobe AEM
Server Software

  • MS SQL Server
  • MS Hyper-V
  • Active Directory
  • DHCP and DNS
  • Remote Desktop Services
  • Apache Webserver
  • MySQL and MariaDB
  • Routing and Remote Access
  • Internet Information Server
  • Webmin
  • Microsoft Sharepoint
 Internet and Network Software

  • Mozilla Firefox
  • Google Chrome
  • Microsoft Edge
  • Internet Explorer
  • Safari
  • FTP, SFTP and SSH
  • Microsoft Teams
  • Zoom
  • Mozilla Thunderbird
  • Microsoft Outlook
  • Filezilla
  • WinSCP
  • MS Teams
 Tools and Utilities

  • Symantec Ghost
  • Acronis True Image
  • GParted Partition Editor
  • Killdisk
  • Adobe Reader
  • Windows Powershell
  • Command Prompt
  • Bash and shell scripts
  • Microsoft Management Console
  • Windows Terminal
  • Global Policies
  • Ghost

Hardware and Devices:

  • Installed various SCSI, SAS/SATA hard drives and SSDs, graphics cards, network cards, RAM, and CPU’s.
  • Extensive experience with both hardware and software RAID and Windows Storage Spaces.
  • Diagnosed and repaired numerous network and computer problems.
  • Installed and configured scanners, digital cameras, and Thunderbolt and USB capture devices.
  • Deep knowledge of Windows, on desktops, laptops, tablets, and servers.
  • Installed OS’ manually and through imaging solutions such as Ghost and Acronis True image.
  • Installed and configured OS X on Apple desktops and laptops.
  • Experience Installing and managing Linux desktops, laptops and servers.
  • Configured and managed Ipads and other touch enabled devices.

Communication and Supervisory:

  • Performed as System Administrator using Windows, Debian, and Unix servers.
  • Supervised junior developers and delegated tasks on various projects.
  • Managed hardware and software purchases using Spend Dynamics.
  • Worked with Faculty and students to determine proper software for use in Lab Computers.
  • Managed and build websites, including server installation and configuration on Windows and Linux servers.
  • Provided support and training for remote and blended learning scenarios

My Education…

Information Technology Institute (ITI),
Halifax, Nova Scotia		 1994
Diploma in Applied Computer Technology

My Employment…

IT Coordinator, Faculty of Architecture and Planning, Dalhousie University July 2018 – June 2022
  • Provide technical support for the faculty, staff and students using PCs, Macs, and cell phones.
  • Worked with ITS to manage hardware and software in 3 computer labs.
  • Provide support for photocopiers, scanners, 3d Printers and rendering computers
  • Manage and update the Faculty’s website.
  • Purchase, manage and support computer and AV hardware, including projectors, microphones, Meeting Owls, and cameras, as well as paper and toner for the labs.
System Support Specialist, Registrar’s Office, Dalhousie University Aug 2006 – July 2018
  • Provided technical support for the Registrar’s Office; 120 users supporting 19000 students.
  • Managed Windows 2003 and 2008 servers, providing Active Directory, SQL Server, Virtual Machine, Remote Desktop, Web, and backup services, as well as Netware servers providing file, print and authentication services.
Technical Support and Service Representative, Eastlink Mar 2005 – Aug 2006
  • Performed technical support duties for phone, Internet, and digital cable customers.
  • Troubleshot and configured cable modems, digital cable decoders, and digital video recorders for business and residential customers.
  • Posted work orders for installation and maintenance of Eastlink equipment, and scheduling service appointments, including radio dispatch services for repair and install, and emergency repair crews.
Infrastructure Developer, St. Francis Xavier University Oct 2000 – Feb 2004
  • Systems Administrator for Windows 2000 web servers
  • Provided technical support for the department’s 20 computers
  • Performed DBA duties using SQL Server 7 and 2000
  • Developed Web-based course delivery systems using ASP and ASP.net

Systems Administrator, St. Francis Xavier University

Aug 1998 – Jan 2000

  • Management, maintenance, and installation of three RS/6000’s running AIX 3.2.5, and 4.x.

  • Managed Windows NT Servers, running various services, including DHCP, WINS, Radius, and Printing.

  • Supported a wide range of computer systems and operating systems, including Win NT, Win 9x and 3.1x.

  • Supported applications such as Netscape, WordPerfect, and Office 97.

  • Hardware support included scanners, printers, and cameras.
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