{"id":6,"date":"2021-06-08T12:31:33","date_gmt":"2021-06-08T12:31:33","guid":{"rendered":"https:\/\/jake.realityindustries.ca\/?page_id=6"},"modified":"2026-05-12T02:53:56","modified_gmt":"2026-05-12T02:53:56","slug":"my-resume","status":"publish","type":"page","link":"https:\/\/jake.realityindustries.ca\/index.php\/my-resume\/","title":{"rendered":"My Resume"},"content":{"rendered":"<p><span style=\"font-family: Calibri, serif;\"><span lang=\"en-GB\"><b>BRIEFLY I AM\u2026 <\/b><\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">A high energy computer professional with over twenty-five years hands on experience<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Able to quickly learn new operating systems and applications<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">A team player with well-developed interpersonal and problem-solving skills<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Constantly updating my knowledge and skill set through research and experimentation<\/span><\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Calibri, serif;\"><span lang=\"en-GB\"><b>MY SKILLS AND EXPERIENCE&#8230;<\/b><\/span><\/span><\/p>\n<h1 class=\"western\" lang=\"en-GB\"><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\">Software Related:<\/span><\/span><\/h1>\n<table style=\"width: 90.1125%; height: 256px;\" width=\"800\" cellspacing=\"0\" cellpadding=\"4\">\n<tbody>\n<tr style=\"height: 473px;\" valign=\"top\">\n<td style=\"height: 37px;\" width=\"230\" height=\"200\"><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><b>Application Software<\/b><\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">MS Office and Office 365<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">LibreOffice<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">EMC ApplicationXtender<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">Ellucian Banner<\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Adobe Creative Cloud<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Gimp<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">VMWare Workstation<\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">Webmin server management<\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">Cockpit<\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Virt-manager<\/span><\/span><\/span><\/li>\n<\/ul>\n<\/td>\n<td style=\"height: 37px;\" width=\"226\"><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><b>Operating Systems<\/b><\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Windows 3.11- Windows 11<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Windows Server 2000 &#8211; 2025<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Ubuntu Linux<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Debian Linux<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">MacOS <\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">RedHat Enterprise Linux<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Android<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">iOS<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">FreeBSD <\/span><\/span><\/li>\n<\/ul>\n<\/td>\n<td style=\"height: 37px;\" width=\"204\"><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><b>Development Tools<\/b><\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Visual Studio<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Oracle Database Client<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Team Foundation Server<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">VB.NET and C#<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">HTML and CSS<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">ASP.NET<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">WordPress<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Python<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">SQL Server Manager<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Visual Studio Code<\/span><\/span><\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr style=\"height: 219px;\" valign=\"top\">\n<td style=\"height: 219px;\" width=\"230\" height=\"206\"><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><b>Server Software<\/b><\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">MS SQL Server<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">MS Hyper-V<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">MS Active Directory<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">MS DHCP and DNS<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">MS Remote Desktop and FreeRDP<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Apache<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">MySQL and MariaDB<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Routing and Remote Access<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">KVM and Qemu<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">NextCloud <\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Apache Guacamole<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">DNSMasque DNS and DHCP<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">VMWare Server<\/span><\/span><\/span><\/li>\n<\/ul>\n<\/td>\n<td style=\"height: 219px;\" width=\"226\"><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><b>Internet and Network Software<\/b><\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Mozilla Firefox<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Google Chrome<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Microsoft Edge<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">FTP, SFTP and SSH<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Skype<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Mozilla Thunderbird<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">WinSCP<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Filezilla<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">MS Teams<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Discord<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Zoom<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Microsoft Outlook<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Microsoft Teams<\/span><\/span><\/span><\/li>\n<\/ul>\n<\/td>\n<td style=\"height: 219px;\" width=\"204\"><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><b>Tools and Utilities<\/b><\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Acronis True Image<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">GParted Partition Editor<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Various AV Software<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Killdisk<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Adobe Reader<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Nmap network scanner<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Jira <\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Footprints<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Bash<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">MS Powershell<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Virsh<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Ollama and various LLMs<\/span><\/span><\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\"><span lang=\"en-GB\"><b>Hardware<\/b><\/span><\/span><\/span><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\"><span lang=\"en-GB\"><b> and Software:<\/b><\/span><\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Installed SAS\/SATA and NVME hard drives and SSDs, graphics cards, RAM, and CPU\u2019s<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Extensive experience with both hardware and software RAID and Windows Storage Spaces<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Diagnosed and repaired numerous network and computer problems<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Installed\u00a0and configured scanners, digital cameras, and USB capture devices<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Deep knowledge of\u00a0Windows, on desktops, laptops, tablets, and servers<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Installed OS\u2019 manually and through imaging solutions such as Ghost and Acronis Trueimage<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Installed and configured MacOS on Apple desktops and laptops<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Extensive experience Installing and managing Unix, Debian, and Ubuntu workstations and servers<\/span><\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\"><span lang=\"en-GB\"><b>Communication<\/b><\/span><\/span><\/span><b> <\/b><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\"><span lang=\"en-GB\"><b>and<\/b><\/span><\/span><\/span><b> <\/b><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\"><span lang=\"en-GB\"><b>Supervisory<\/b><\/span><\/span><\/span><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: medium;\"><span lang=\"en-GB\"><b>:<\/b><\/span><\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Performed as System Administrator using Windows, Linux, and AIX servers<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Provided direction to junior developers and student employees on various projects<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Developed policy for lab and technology usage on campus<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Sourced, ordered, and managed software licenses and computer hardware<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Effectively build prompts for the generation of both code and text using various LLMs<\/span><\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Calibri, serif;\"><span lang=\"en-GB\"><b>MY EDUCATION&#8230;<\/b><\/span><\/span><\/p>\n<table width=\"661\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr valign=\"top\">\n<td width=\"453\" height=\"17\"><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\"><b>Information Technology Institute (ITI), <\/b><\/span><\/span><\/span><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Halifax, Nova Scotia<\/span><\/span><\/span><b> <\/b><\/td>\n<td width=\"208\">&gt;<span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\"><b>1994<\/b><\/span><\/span><\/span><\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" valign=\"top\" width=\"661\" height=\"17\"><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Diploma in Applied Computer Technology <\/span><\/span><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-family: Calibri, serif;\"><span lang=\"en-GB\"><b>MY EMPLOYMENT&#8230;<\/b><\/span><\/span><\/p>\n<table width=\"662\" cellspacing=\"0\" cellpadding=\"2\">\n<tbody>\n<tr>\n<td valign=\"top\" width=\"497\"><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\"><b>Systems Support Specialist, <\/b><\/span><\/span><\/span><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">Registrar\u2019s Office,<\/span><\/span><b> <\/b><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">Dalhousie University<\/span><\/span><\/td>\n<td width=\"157\">&gt;<span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\"><b>July 2022 \u2013 <\/b><\/span><\/span><\/span><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\"><b>Nov 2025<\/b><\/span><\/span><\/span><\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" valign=\"top\" width=\"658\" height=\"69\">\n<ul>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">Provided technical support for the Registrar\u2019s Office; 120 users supporting 19000 students.<\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">Managed Active Directory, SQL Server, and provided security management for several University wide applications, <\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">Performed user management for the main student information system, Banner, Infosilem, for class and schedule management, and document management systems.<\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">Developed and maintained several in-house software solutions using VB.NET, C# and SQL Server.<\/span><\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" width=\"497\"><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\"><b>IT Coordinator, <\/b><\/span><\/span><\/span><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">Faculty of Architecture and Planning, Dalhousie University<\/span><\/span><\/span><\/td>\n<td width=\"157\"><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\"><b>July 2018 \u2013 July 2022<\/b><\/span><\/span><\/span><\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" valign=\"top\" width=\"658\">\n<ul>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">Managed, ordered and deployed software, licenses, and computer hardware for Faculty, staff and students.<\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">Supported both hardware and software for the entire Faculty, as well as students.<\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">Built and deployed virtualized solutions for research and educational purposes.<\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">Managed the Faculty\u2019s website.<\/span><\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" width=\"497\"><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><b>Tech Support and System Administrator, <\/b><\/span><\/span><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">Registrar\u2019s Office,<\/span><\/span><b> <\/b><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">Dalhousie University<\/span><\/span><\/td>\n<td width=\"157\">&gt;<span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\"><b>August 2006 \u2013 July 2018<\/b><\/span><\/span><\/span><\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" valign=\"top\" width=\"658\">\n<ul>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">Provided technical support, <\/span><\/span><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">with a wide range of software supported, from Microsoft Office to web based Document Management and Banner ERP, as well as various in house or custom applications.<\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">Managed Windows <\/span><\/span><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">S<\/span><\/span><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">ervers, providing Active Directory, SQL Server, Virtual Machine, Remote Desktop, Web, and backup services.<\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">Managed Novell Netware servers providing file, print and authentication services.<\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">Developed several in-house software solutions using VB.NET, C# and SQL Server.<\/span><\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" width=\"497\"><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><b>Technical Support and Service Representative<\/b><\/span><\/span><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">, <\/span><\/span><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">Eastlink<\/span><\/span><\/td>\n<td width=\"157\">&gt;<span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\"><b>Mar<\/b><\/span><\/span><\/span><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\"><b> 2005 \u2013 Aug 2006<\/b><\/span><\/span><\/span><\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" valign=\"top\" width=\"658\">\n<ul>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">Performed technical support duties for phone, Internet, and digital cable customers.<\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">Troubleshot and configured cable modems, digital cable decoders, and digital video recorders for business and residential customers.<\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">Posted work orders for installation and maintenance of Eastlink equipment, and scheduling service.<\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, serif;\"><span style=\"font-size: small;\">technician visits to customers, including radio dispatch services for repair and install crews, and emergency repair crews.<\/span><\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table width=\"662\" cellspacing=\"0\" cellpadding=\"2\">\n<tbody>\n<tr>\n<td valign=\"top\" width=\"497\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-size: small;\"><span lang=\"en-GB\"><b>Infrastructure Developer, Online Learning Centre, <\/b><\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-size: small;\"><span lang=\"en-GB\">St. Francis Xavier University. <\/span><\/span><\/span><\/span><\/td>\n<td width=\"157\">&gt;<span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: small;\"><b>Oct 2000 \u2013 Feb 2004<\/b><\/span><\/span><\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" valign=\"top\" width=\"658\" height=\"69\">\n<ul>\n<li><span style=\"font-family: Tahoma, sans-serif;\"><span style=\"font-size: small;\"><span style=\"font-family: Calibri, sans-serif;\">Systems Administrator for <\/span><span style=\"font-family: Calibri, sans-serif;\">several<\/span><span style=\"font-family: Calibri, sans-serif;\"> Windows 2000 web servers. <\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: small;\">Provided technical support, dealing with both Windows and Apple computers, SCSI, Firewire, video capture cards, and Video Toaster cards.<\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: small;\">Performed DBA duties using SQL Server 7 and 2000.<\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: small;\">Developed Web-based course delivery systems using ASP and ASP.net.<\/span><\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" width=\"497\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: small;\"><b>Systems Administrator<\/b>, St. Francis Xavier University<\/span><\/span><\/td>\n<td width=\"157\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\"><b>Aug 1998 \u2013 Jan 2000<\/b><\/span><\/span><\/span><\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" valign=\"top\" width=\"658\">\n<ul>\n<li><span style=\"font-family: Tahoma, sans-serif;\"><span style=\"font-size: small;\"><span style=\"font-family: Calibri, sans-serif;\">R<\/span><span style=\"font-family: Calibri, sans-serif;\">esponsible for the management, maintenance, and installation of three RS\/6000\u2019s running AIX 3.2.5, 4.2.1, and 4.3.2. <\/span><span style=\"font-family: Calibri, sans-serif;\">These provided DNS\/DHCP, student facing computer services, and email for all of campus.<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: small;\">Managed Windows NT Servers, running various services, including DHCP, WINS, Radius, and Printer Accounting. <\/span><\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" width=\"497\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: small;\"><b>Lead Developer<\/b>, CourseFx project, The Media Forge.<\/span><\/span><\/td>\n<td width=\"157\">&gt;<span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\"><b>Jan 1998 \u2013 Aug 1998<\/b><\/span><\/span><\/span><\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" valign=\"top\" width=\"658\">\n<ul>\n<li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: small;\">Oversaw junior developers on the project team.<\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: small;\">Design, development, and implementation of the software with an emphasis on coding and analysis<\/span><\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" width=\"497\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: small;\"><b>Technical Support Group<\/b>, St. Francis Xavier University.<\/span><\/span><\/td>\n<td width=\"157\">&gt;<span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: small;\"><span lang=\"en-GB\"><b>Jan 1997 \u2013 Jan 199<\/b><\/span><span lang=\"en-GB\"><b>8<\/b><\/span><\/span><\/span><\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" valign=\"top\" width=\"658\">\n<ul>\n<li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: small;\">Responsible for supporting a wide range of computer systems and operating systems, including Windows NT, Windows 9x, and 3.1x. <\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: small;\">Supported applications such as Netscape Communicator, WordPerfect, and Office 97.<\/span><\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: small;\">Hardware support included scanners, printers, and cameras.<\/span><\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" valign=\"top\" width=\"658\"><\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" valign=\"top\" width=\"658\" height=\"27\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: small;\">References Available Upon Request<\/span><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>BRIEFLY I AM\u2026 A high energy computer professional with over twenty-five years hands on experience Able to quickly learn new operating systems and applications A team player with well-developed interpersonal and problem-solving skills Constantly updating my knowledge and skill set through research and experimentation MY SKILLS AND EXPERIENCE&#8230; Software Related: Application Software MS Office and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/jake.realityindustries.ca\/index.php\/wp-json\/wp\/v2\/pages\/6","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jake.realityindustries.ca\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jake.realityindustries.ca\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jake.realityindustries.ca\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jake.realityindustries.ca\/index.php\/wp-json\/wp\/v2\/comments?post=6"}],"version-history":[{"count":88,"href":"https:\/\/jake.realityindustries.ca\/index.php\/wp-json\/wp\/v2\/pages\/6\/revisions"}],"predecessor-version":[{"id":308,"href":"https:\/\/jake.realityindustries.ca\/index.php\/wp-json\/wp\/v2\/pages\/6\/revisions\/308"}],"wp:attachment":[{"href":"https:\/\/jake.realityindustries.ca\/index.php\/wp-json\/wp\/v2\/media?parent=6"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}